INSIDE SALES TECH 
 Job Description

 

Hours: Mon – Friday 8:00-5:00 + daily overtime should workloads require;
Plus, every other Saturday, 8:00AM – 1:30PM

Status: Fulltime / Hourly


Purpose
Assist customers via phone or counter with parts lookup, technical questions, sales and ordering.


Ideal Candidate
An energetic, tech savvy, customer service oriented inside sales professional with a working knowledge of the classic car
industry in general; familiar with automotive systems, replacement parts and the needs of classic car owners; with the
willingness to travel to tradeshows and events.


Requirements
  ● 3 + years automotive parts industry sales experience (wholesale, retail or dealership)
  ● Requires a working knowledge of the classic car/truck market- specifically steering, brake and suspension components
  ● Must have Call Center / Sales Counter / Customer Service experience
  ● Comfortable with phone, retail, over the counter, customer interaction
  ● Able and willing to travel monthly, sometimes out of state, to attend trade shows and events (25% travel)
  ● Friendly and professional demeanor; positive Can-Do attitude
  ● Reliable with strong work ethic
  ● Good verbal and written communication skills
  ● Analytical and problem solving abilities
  ● Excellent attention to detail and organizational skills
  ● Strong and accurate data entry/order entry skills
  ● Ability to work in a fast paced, collaborative team environment
  ● Able to multi-task, follow-through and stay customer focused
  ● Willingness to work cooperatively across all departments to provide good customer service
  ● Able to work independently, with minimal supervision, and adapt positively to a changing environment
  ● Proficient using Microsoft Office: Word, Excel, Outlook; Internet, eBay and other on-line resources
  ● Bilingual/Spanish preferred but not required
  ● Field sales experience in the automotive parts industry is a PLUS!
  ● ***Must be able to work every other Saturday ***


Job Duties
  ● Answer heavy call volume of technical calls
  ● Assist customers in catalog parts lookup, sales and ordering
  ● Handle return processing and other sales, technical, customer service functions
  ● Continually follow-up with customers and return email and voicemails promptly
  ● Build business by calling on, building rapport and selling to new and existing customers
  ● Help introduce new product lines to build sales
  ● Available to travel to work local and out-of-state tradeshows and events
  ● Other duties as assigned

Please forward your resume for consideration to: jobs@classicperform.com