Frequently Asked
Do you offer a military or veteran discount?
Yes we do, please call in to place your order.
How can I tell if an item is in stock?
You can check the availability of an item on the product page above the item price. If an item is in stock, in green text it will say “In Stock”. If the item is unavailable it will say “backordered” in red text. You always have the option to purchase a backordered item that we will ship to you once it becomes available. For any backordered items purchased, our team will notify when the item is now back in stock and ready to ship.
How long will it take for my order to ship?
In stock items usually ship within 2-4 business days from the day your order is received, excluding days we are closed and Sundays. Items drop shipping from the manufacture directly to you could result in additional shipping delays. You can check the status of your order by signing into your account or by giving us a call at (800) 522-5004 and selecting option 3 for Order Status.
How do I know how long it will take for my backordered item to ship?
The estimated ship time for backordered items can vary. We will continue to provide you with updates regarding the status of your backordered item(s) via email. You can also check status by logging into your account and viewing your orders or by giving us a call at (800) 522-5004 and selecting option 3 for Order Status.
How do I track my order?
You can track your order by logging into your Account page on our website. We will also provide you with order updates via email to the email address listed on your account.
Do you ship Internationally?
Yes we do ship orders internationally (anywhere outside of the United States). Some international orders may incur customs and duty charges. CPP is not liable for any additional charges for customs, duty, custom procure fees and other charges related to the importation of merchandise. For our full policy on international shipments, please visit our Terms and Conditions page by using this link https://mcstaging.classicperform.com/term-conditions/.
Do I still need to pay duties and tax for international orders?
Yes some international orders may incur additional charges related to the importation of merchandise. All charges are the sole responsibility of the customer. To better understand what additional charges you may incur, we recommend you check with your local customs officer before ordering. For additional information on our international shipping policies, please visit our Terms and Conditions Page - https://mcstaging.classicperform.com/term-conditions/.
How long do I have to cancel my order?
You can cancel your order any time before your order ships. To cancel your order, please give us a call at (800) 522-5004 and select option 3 for Order Status. Please note, some special order items and drop ship items might not be able to be canceled after your order is placed.
what type brake fluid do I use in my 53-56 front brake kit ? entire system is dry . new lines and brakes and master.
For a new system with no fluid, we recommend using DOT 3, 4 or 5.
How can I unsubscribe from your mailing list?
Although we are sad to see you go, you can unsubscribe from our newsletter any time you would like through the subscription section on your account page or by selecting unsubscribe at the bottom of any email you receive from us. Our newsletters are free to join so if you want to stay up to date on all we have to offer, you can always re-subscribe at any time.
Why am I being charged Sales Tax?
We collect and remit sales tax as required by United States law. The sales tax rate is set by each applicable state, county, city, and district as defined by the zip code of the receiving address. The amount of tax charged is dictated by current tax rates and we cannot change or alter the amount of sales tax being collected.
Do you have any Special Pricing Programs?
CPP is proud to offer several Special Pricing Programs designed to fit your business type and needs. To view our pricing programs and start your application, please visit our Special Pricing Programs page using this link - https://mcstaging.classicperform.com/special-pricing-programs.
How do I become a reseller?
You can find all the information and requirements needed to become an official CPP Reseller by visiting our Special Pricing Programs page on our website or by using this clicking on this link https://mcstaging.classicperform.com/special-pricing-programs.
What promotions and discounts do you offer?
The best way to stay informed on all our current discounts and sales promotions by joining our newsletter. You can join our newsletter by entering your email at the "Be the First to Know" section on the bottom of the page or by subscribing on your account page. Our newsletter is free to join and you can unsubscribe at any time. For more information regarding our newsletter, please contact one of our customer service representatives by emailing us at info@classicperform.com.
Do you do warranty returns on items placed through a dealer?
Warranty repair and replacement may be available on certain items placed through our official CPP Dealers. To see if your order is valid for warranty repair and replacement, we recommend you to contact the company you purchased the item from. You can learn more about our Warranty policies by visiting our Terms and Conditions page using this link - https://mcstaging.classicperform.com/term-conditions/.
Are any items final sale?
Final sale items cannot be canceled or returned after being purchased. All items purchased from us at a trade show are considered final sale items. Some custom items and special order items are also final sale items. A final sale item will have a disclaimer listed on the product page stating that the item is a final sale item.
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